CRGA selected to present at the annual Healthcare Design Conference and Expo

CRGA was selected to present at the annual Healthcare Design Conference and Expo in Washington, D.C., where healthcare professionals from around the world gathered to learn about our innovative approach to the design of Family Care Associates (FCA), part of the Greater Baltimore Medical Associates (GBMA) system.

Before putting pen to paper, key personnel from CRGA, Greater Baltimore Medical Center (GBMC), and the Virginia Mason Institute participated in a week-long LEAN workshop, where the current state of the practice was evaluated and the ideal state was envisioned. Incorporating the key principles from this workshop, CRGA developed a space that eliminated patient waiting, introduced a self-rooming concept with same-handed exam rooms, and promoted collaboration among the patient care team.

It is this level of individualized interaction with our clients and care for the end users that CRGA dedicates to each project because we recognize the impact our designs have on the overall patient experience.